Refund Policy

Glassify

Refund Policy

Refund Policy:

At Glassify, we strive for your complete satisfaction with your eyewear purchase. If you are not entirely satisfied with your order, we offer a straightforward refund policy to ensure your peace of mind. 🛍️✨

  1. Returns:

    • You may return your glasses within 30 days from the date of delivery. 📦🔄
    • The product must be in its original condition, including packaging and accessories. 💎📦
    • Please contact our customer support team to initiate the return process. 📞👩‍💼
  2. Refunds:

    • Once we receive the returned product and verify its condition, we will process your refund. 💰💫
    • Refunds will be issued to the original payment method within 7-10 business days. 💳💸
  3. Exchanges:

    • If you wish to exchange your glasses for a different style or size, please contact our customer support team. 🔄👓
    • Exchanges are subject to product availability. 🔄🔍
  4. Non-Refundable Items:

    • Prescription lenses and personalized/customized glasses are non-refundable, except in the case of manufacturing defects or errors on our part. 👓🔒
  5. Return Shipping:

    • The customer is responsible for the return shipping costs, unless the return is due to our error or a defective product. 🚚💨

Please note that our refund policy is subject to certain conditions and exceptions. We recommend reviewing our full policy on our website or contacting our customer support team for any specific inquiries. ✅🔍

Your satisfaction is our priority, and we are here to assist you throughout the process. Thank you for choosing Glassify! 🙏😊